Contact information

Last updated: 21 October 2026

The Castle Club Co.

For product questions, orders, returns, exchanges and complaints, use our contact form or email castleclubcrafts@gmail.com.

Please include your order number and the email address used at checkout. For damaged or faulty items, take clear photos promptly and keep them ready to send by email. Our returns and refunds policy explains the next steps.

Please contact us for return instructions before sending a parcel.